Are you ready for
AI driven ecommerce?
A massive change is coming to ecommerce! Ensure your online store and your business is ready for AI-driven shopping!
AI driven or "Agentic Commerce" is the shift from “people browsing websites” to AI assistants discovering products, answering questions, and completing purchases on a customer’s behalf — inside interfaces like ChatGPT and beyond. This isn't always about integrating and building your own chat bot. It's about opening the doors to your offering to the AI solutions your customers are already using.
Whether you’re running a complex Magento B2B/B2C setup with subscriptions, or planning a migration to Shopify/Shopify Plus, we help you become discoverable, eligible, and operationally ready for commerce driven by agents.
What we mean by “Agentic Ready”
Being agentic-ready is not one feature — it’s multiple capabilities working together:
- Discoverable – Your products and policies are easy for assistants to find and correctly interpret.
- Eligible – Your catalog and commerce stack meet the technical requirements for emerging shopping surfaces.
- Trusted & Controlled – Your brand voice, policies, and guardrails are enforceable (including pricing and competitor rules).
- Operationally Safe – Inventory, delivery promises, subscriptions, and returns can be handled reliably when a bot initiates the journey.
- Helpful – genuinely useful, intuitive, and reliable AI assistants and tools embedded seemlessly into the experience or your online store.
Why C3 for Agentic Readiness
- We understand the reality of complex commerce stacks: B2B + B2C, subscriptions, and operational edge cases.
- We focus on trust, control, and measurement — not “chatbots for the sake of it.”
- We implement strong, extensible foundations that keep working across platforms like Magento, Shopify, Composable Commerce and custom developments.
- A focus on great customer experience with optimum website performance.
Agentic Readiness Workshop
In a short working session, we’ll map your current systems, platforms, and technical stack, identify quick wins, and recommend a practical roadmap to become discoverable, eligible, and operationally ready for agentic commerce.
Services and Packages
Our Agentic Commerce services and packages help you prepare for a world where customers discover, compare, and buy through AI assistants. From AI-focused performance and SEO audits, feed and catalog engineering, and agentic checkout enablement, through to brand-safe AI agents for sales and support – we offer practical, phased packages that deliver quick wins now and a clear roadmap for what’s next. You can engage us for a one-off audit or implementation sprint, or keep momentum with ongoing optimisation and monitoring as platforms and standards evolve.
Agentic Readiness Audit
This includes:
- AI-focused technical SEO + performance review (crawlability, rendering, speed, indexing signals)
- Product discoverability review (structured data quality, canonicalisation, variants/SKUs)
- Policy readiness review (returns, shipping, warranty, subscriptions, legal/compliance visibility)
- Catalog & feed readiness review (Google Merchant Center + emerging “assistant commerce” formats)
- Checkout and operations readiness review (payments, inventory, fulfillment, post-purchase workflows)
Benefits:
- Reduce misrepresentation (wrong products, wrong variants, outdated policies)
- Improve AI discovery and conversion from “assistant-referred” shoppers
- Identify blockers before you invest in integrations or migration work
Best for: Magento merchants, subscription-heavy businesses, teams planning Shopify Plus migration
Feed & Catalog Engineering
This includes:
- Product feed QA and optimisation (titles, categories, attributes, variants, identifiers)
- Enrichment for assistant discovery (use cases, compatibility, constraints, FAQs, structured metadata)
- Automated refresh pipelines (so availability/pricing/policies don’t drift)
- Validation and error monitoring (with ongoing reporting)
Benefits:
- Better visibility in shopping surfaces
- Fewer customer service issues caused by stale or ambiguous data
- A scalable foundation for both Magento and Shopify Plus
Best for: Large catalogs, complex variants, multi-region/market, B2B/B2C hybrid catalogs
Agentic Checkout Enablement
This includes:
- Checkout architecture review (payment options, risk controls, customer verification)
- Inventory and delivery promise integration (real-time availability, lead times, substitutions)
- Order creation & post-purchase events (confirmation, tracking, returns initiation)
- Operational readiness (payments, inventory, fulfillment, post-purchase workflows)
Benefits:
- Future-proof your checkout experience as agent-led purchases accelerate
- Reduce fraud and operational errors
- Ensure orders initiated by assistants are treated like first-class commerce
Best for: Subscription + reorder flows, high AOV, regulated categories, complex delivery promises
Onsite AI Sales & Support RAG Agent
This includes:
- Retrieval-Augmented Generation (RAG) trained on internal docs, policies, and product knowledge
- Product-aware responses (surfaces relevant items, variants, compatibility guidance)
- Guardrails (no competitor recommendations; optional pricing restrictions; tone + policy enforcement)
- Escalation flows (handoff to support/sales; “I don’t know” safety behaviours)
- Escalation flows (handoff to support/sales; “I don’t know” safety behaviours)
Benefits:
- Increased conversion through guided selling
- Lower support burden through accurate, consistent answers
- Control and auditability (so the bot stays on-brand and compliant)
Best for: Complex products, high-consideration purchases, B2B account questions, subscription management
Frequently Asked Questions
Do we need to be on Shopify Plus to be agentic-ready?
No. Agentic readiness is primarily about data quality, discoverability, controlled customer experiences, and operational integrations. Platform choice affects how quickly you can implement certain features — but the foundations apply everywhere.
Will AI assistants get product details wrong?
They can — especially with messy variants, unclear policies, or conflicting sources. That’s why we focus on structured data, canonical sources, feed quality, and guardrails.
Start Your Agentic Commerce Readiness Journey
If you’re not sure where to start, we’ll make it simple. Book an Agentic Commerce Readiness Workshop and we’ll review your current platform, catalogue and feeds, and key customer journeys—then give you a prioritised roadmap of quick wins and longer-term improvements to get you ready for agent-led shopping.
Ready to get started? Book a workshop or contact us to discuss your goals and timelines, and we’ll recommend the best package for your business.
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